Last updated: July 08, 2019
Types of Information we collect
Personal Information we collect from the Website includes but is not limited to:
- First Name and Last Name;
- Email Address;
- Phone number;
- Address, City and State;
- Any other information you provide through the Website or via phone.
We may also collect information about how our Users access and use our Website. Usage Data includes but is not limited to your device’s Internet Protocol address, your browser type, the time and date of your visit, and other similar information.
How we collect the information
We collect your personal information when you contact us through the contact form on the website, send us an email or call us at the Company phone number. We may also collect some publicly available personal information from you when you comment on our social media pages.
When you access our website or send us any form of electronic communication, the analytics tools and technologies on our Website may automatically collect your usage data.
How we use and share the information we collect
We use your personally identifiable information to:
● To respond to user inquiries
When you contact us with your questions, comments, or feedback, we may use your name, email address, phone number, and the content of your message/query to respond to your inquiry. We may also use this information to improve our Website and our Service.
● To deliver our service to you
We use our Clients personal information to deliver our Services in accordance with our Service Agreement, including but not limited to processing of personal information for invoicing and billing purposes.
● To contact you
When we make any material changes in our Service or our privacy practices, we will use our Clients’ personal information to inform them of such material changes. We may also use our Clients’ personal information to contact them as and when required during the course of our Service Agreement.
We may also use your personal information as well as linkable information to improve our understanding of how our Users access and use our Service, to improve our Website and Service offering and for any other relevant research and analysis that we see fit. Please note that all User information that is used for research and analysis purposes will be aggregated and anonymized, and it will not identify any individual user.
We may share your personal information during a legal process to assert our legal rights or defend any claims and actions against us. We may also be required to disclose your personal information to assist in any official investigations if such requests are initiated by a government or law enforcement body.
We may be required to share your personal information with our third party service providers who assist us in delivering our services to you, including facilitating our Website.
We may also share your personal data with third-parties with your express consent.
Marketing Communications and Opt-Out
If you subscribe to receive any marketing material through our Website, we will also use your personal information to send you email newsletters and other marketing material that we think you will find interesting. You can opt-out of receiving these emails from us, at any time, by unsubscribing through the link at the bottom of our email or by contacting us through the contact form on our website. Please note that we will send a confirmation email to the email address you used to subscribe to our marketing communication before removing you from our mailing list.
Do Not Track (DNT)
Some web browsers can send “Do Not Track” signals to Websites that the User visits but does not want to have their online activity tracked. We currently do not respond to DNT signals if our users have enabled them in their browser.
What are cookies?
How long do cookies remain on my device?
We use session cookies as well as persistent cookies on our Website. Session cookies are immediately deleted from your hard drive after the end of your browser session. However, persistent cookies remain on your hard drive for a minimum period of time unless you clear them manually from your device.
We may also use third party applications for analytics purposes, which also store cookies on your computer when you access our website.
Don’t want to accept cookies?
You can set your default browser setting to reject cookies from third-party websites. To learn more about cookies, please visit www.allaboutcookies.org.
We have taken all reasonable and appropriate security procedures that are consistent with current industry standards to protect our Users’ information from any unauthorized access. However, you understand and accept that all transmission of information over the internet carries some risk, and no such transmission or storage of data is completely secure. Although we make our best effort to protect your personal information, we are unable to offer any guarantees as to the security of such information.
Third-party website links
Our website is not targeted at anyone under the age of eighteen (18) years, and we do not knowingly collect any personal information from Users under the age of 18 years. If you are aware that a Child has provided us with his/her personally identifiable information, please contact through the contact form on our Website, and we will take steps to remove such personally identifiable information from our database and servers immediately.
Your Privacy Rights
You have the right to request access to your personally identifiable information that we hold and to update or edit this information to ensure it is current and accurate.
Please note that in order to ensure the safety of your data, we may need to verify your identity before we grant you access to your personal information. We will only retain your personal data as long as necessary to deliver our service to you or to assist us in resolving any disputes that are either anticipated or ongoing.
To exercise your right to access your personal information, you may contact us at the contact details provided below with the words “personal information” in the subject line.
Address: P.O. BOX 4862 Petaluma, CA 94955